{
  "id": "CVE-2024-28986",
  "url": "https://spydr.io/cve/CVE-2024-28986",
  "published": "2024-08-13T23:15:16.627Z",
  "modified": "2026-06-17T07:22:12.443Z",
  "score": 9.8,
  "severity": "critical",
  "cvss_version": "3.1",
  "vector": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
  "score_source": "solarwinds.com",
  "epss": 0.84628,
  "epss_percentile": 0.997,
  "exploited": true,
  "kev": {
    "added": "2024-08-15",
    "due": "2024-09-05",
    "action": "Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.",
    "ransomware": "Unknown",
    "name": "SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability",
    "notes": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28986; https://nvd.nist.gov/vuln/detail/CVE-2024-28986"
  },
  "ssvc_exploitation": "active",
  "vendors": [
    "SolarWinds"
  ],
  "products": [
    "SolarWinds Web Help Desk"
  ],
  "cwes": [
    "CWE-502"
  ],
  "description": "SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.",
  "status": "Analyzed",
  "score_type": "Secondary",
  "scores": {
    "cvss_v40": null,
    "cvss_v31": 9.8,
    "cvss_v30": null
  },
  "references": [
    {
      "url": "https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1",
      "tags": [
        "Broken Link",
        "Vendor Advisory"
      ]
    },
    {
      "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986",
      "tags": [
        "Vendor Advisory"
      ]
    },
    {
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986",
      "tags": [
        "US Government Resource"
      ]
    }
  ],
  "nvd_url": "https://nvd.nist.gov/vuln/detail/CVE-2024-28986",
  "covered_in": [],
  "attribution": [
    {
      "source": "NVD",
      "url": "https://nvd.nist.gov",
      "notice": "This product uses data from the NVD API but is not endorsed or certified by the NVD."
    },
    {
      "source": "CISA KEV",
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog",
      "notice": "Known exploited vulnerabilities from the CISA KEV catalog."
    },
    {
      "source": "FIRST EPSS",
      "url": "https://www.first.org/epss",
      "notice": "Exploit prediction scores from FIRST EPSS."
    }
  ]
}