{
  "id": "CVE-2024-57727",
  "url": "https://spydr.io/cve/CVE-2024-57727",
  "published": "2025-01-15T23:15:09.650Z",
  "modified": "2026-08-04T05:16:31.913Z",
  "score": 7.5,
  "severity": "high",
  "cvss_version": "3.1",
  "vector": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
  "score_source": "NVD",
  "epss": 0.96576,
  "epss_percentile": 0.99882,
  "exploited": true,
  "kev": {
    "added": "2025-02-13",
    "due": "2025-03-06",
    "action": "Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.",
    "ransomware": "Known",
    "name": "SimpleHelp Path Traversal Vulnerability",
    "notes": "https://simple-help.com/kb---security-vulnerabilities-01-2025 ; Additional CISA Mitigation Instructions: https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-163a ; https://nvd.nist.gov/vuln/detail/CVE-2024-57727"
  },
  "ssvc_exploitation": "active",
  "vendors": [
    "simple-help"
  ],
  "products": [
    "simple-help simplehelp"
  ],
  "cwes": [
    "CWE-22"
  ],
  "description": "SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.",
  "status": "Analyzed",
  "score_type": "Primary",
  "scores": {
    "cvss_v40": null,
    "cvss_v31": 7.5,
    "cvss_v30": null
  },
  "references": [
    {
      "url": "https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier",
      "tags": [
        "Release Notes"
      ]
    },
    {
      "url": "https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/",
      "tags": [
        "Third Party Advisory"
      ]
    },
    {
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57727",
      "tags": [
        "US Government Resource"
      ]
    }
  ],
  "nvd_url": "https://nvd.nist.gov/vuln/detail/CVE-2024-57727",
  "covered_in": [],
  "attribution": [
    {
      "source": "NVD",
      "url": "https://nvd.nist.gov",
      "notice": "This product uses data from the NVD API but is not endorsed or certified by the NVD."
    },
    {
      "source": "CISA KEV",
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog",
      "notice": "Known exploited vulnerabilities from the CISA KEV catalog."
    },
    {
      "source": "FIRST EPSS",
      "url": "https://www.first.org/epss",
      "notice": "Exploit prediction scores from FIRST EPSS."
    }
  ]
}