CVE-2025-2776
SysAid On-Prem
Published 7 May 2025 · updated 17 Jun 2026 · Analyzed
9.8 Critical · CVSS 3.1, NVD
Exploited in the wild
CISA added this to its Known Exploited Vulnerabilities catalog on 22 Jul 2025, with a remediation deadline of 12 Aug 2025 for US federal agencies.
Required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Description
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.
References
- documentation.sysaid.com/docs/24-40-60 · Release Notes
- labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/ · Exploit, Third Party Advisory
- www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-2776 · US Government Resource