CVE-2026-48558
SimpleHelp
Published 12 Jun 2026 · updated 30 Jun 2026 · Analyzed
Exploited in the wild
CISA added this to its Known Exploited Vulnerabilities catalog on 29 Jun 2026, with a remediation deadline of 2 Jul 2026 for US federal agencies.
Required action: Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Description
SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.
References
- horizon3.ai/attack-research/disclosures/cve-2026-48558-simplehelp-authentication-bypass-iocs/ · Third Party Advisory
- simple-help.com/release-news · Release Notes
- simple-help.com/security/simplehelp-security-update-2026-05 · Patch, Vendor Advisory
- blackpointcyber.com/blog/a-djinn-in-the-machine-taskweavers-node-js-intrusion-chain/ · Technical Description, Third Party Advisory
- www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-48558 · US Government Resource