CVE-2024-28986
SolarWinds Web Help Desk
Published 13 Aug 2024 · updated 17 Jun 2026 · Analyzed
Exploited in the wild
CISA added this to its Known Exploited Vulnerabilities catalog on 15 Aug 2024, with a remediation deadline of 5 Sept 2024 for US federal agencies.
Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
References
- support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 · Broken Link, Vendor Advisory
- www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 · Vendor Advisory
- www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986 · US Government Resource